Terms of Services for Oceanblue Rentals
Update Effective Date: 04-07-2025
Welcome to Oceanblue Rentals! Oceanblue Rentals (“Host”) manages rental properties on behalf of the property owners. These Terms of Services (“Terms”) govern your access to and use of our website and services, including vacation rental bookings through our platform. By using our website, you agree to comply with these Terms. Please read them carefully before proceeding.
1. Acceptance of Terms
By accessing and using the Oceanblue Rentals website, you confirm that you are at least 18 years old and legally capable of entering into a binding agreement. If you disagree with these Terms, please discontinue use of our services.
2. Booking and Lease Terms
- Booking Confirmation: All bookings are subject to availability and confirmed only upon payment receipt. Confirmation emails are sent to the email provided during booking.
- Lease Term: Occupancy starts at time of Check-In on the Check-In date stated in the booking confirmation and ends at time of Check-Out on the Check-Out date stated in the booking confirmation.
- Occupants: Only eight (8) guests are permitted. Unauthorized guests may result in immediate termination without refund.
- Use of Premises: Premises are for residential use only; commercial activities are prohibited.
3. Check-In and Check-Out
- Check-in time: From 04:00 PM.
- Check-out time: Before 10:00 AM.
- Early check-in or late check-out may be available upon request and subject to additional charges.
- Quiet Hours: Enforced from 10:00 PM to sunrise, respecting neighbors and local noise ordinances.
4. Payment and Cancellation Policy
- Payment must be made at booking via third-party processors; Oceanblue Rentals do not store payment data.
- International Wires or local bank account transfers are accepted. Contact Oceanblue Rentals for more information by e-mail at bookings@oceanbluerentalstci.com or phone at +1-649-947-7270
- Refunds apply only as outlined:
- Full refund if cancelled within 48 hours of booking and at least 30 days before check-in.
- 50% refund if cancelled between 30 and 14 days before check-in.
- No refund if cancelled within 14 days of check-in or for early departures.
5. Security Deposit
- A security deposit is required upon booking, returned within 7-14 days after check-out, deducting costs for damages or breaches as per local laws.
- The deposit is not applied toward rent unless agreed in writing by the Host.
6. Guest Responsibilities
By using our services, you agree to:
- Provide accurate, current, and complete information during the booking process.
- Refrain from using our website or services for any unlawful or fraudulent activities.
- Respect the property, rules, and local regulations, including trash disposal.
- Avoid unlawful activities, noise disturbances, unauthorized subletting, and any illegal conduct.
- Maintain cleanliness and report damages; costs beyond normal wear and tear will be charged to the guest.
- Supervise minors and comply with safety instructions around pools and other amenities.
- Comply with no smoking and no pets’ policies; violations result in immediate termination and forfeiture of the security deposit.
7. Prohibited Activities
- Use of the website for malicious activities (e.g., viruses, malware, unauthorized access) is forbidden.
- Illegal activities, including drug use or illegal sexual conduct, will lead to immediate termination with no refund.
- Subletting without Host’s consent is prohibited.
8. Liability and Disclaimer
- The Host is not liable for loss, theft, or damage to personal belongings.
- The website and services are provided "as is" without any warranties, express or implied.
- While we strive to ensure the accuracy of the information provided on our website, we do not guarantee its completeness or reliability.
- Guests accept all risks inherent in the use of the Premises. The Host’s insurance does not cover guests’ personal property or liabilities.
- The Guest indemnifies the Host against all claims arising from use of the Premises.
- Pool Risks (Unfenced): Guests use the unfenced pool at their own risk and assume full responsibility for supervision of children and all occupants. No lifeguard is provided; the Host is not liable for drownings, slips, or other pool-related incidents. Guests must prevent unsupervised access, especially by children under 12.
- Wet Tile Slips and Falls: Wet tiles around the pool, bathrooms, and kitchen may be slippery. Guests agree to walk cautiously, use provided mats when available, and dry floors promptly. The Host is not liable for injuries from slips unless caused by gross negligence.
- Stair Trips and Handrail Use: Stairs present trip hazards; guests must use the solid balustrade for support, not decorative cables, which are for aesthetics only. Hold rails at all times, especially when carrying items. The Host disclaims liability for falls unless due to property defects reported and unaddressed.
- Glass Guard Rails (Roof and Balconies): Glass guard rails on the roof terrace and balconies are structural but frangible. Do not lean, sit, or apply excessive force; use only for visual barriers. Guests assume risks of breakage or falls; Host not liable except for proven defects.
- Door-Related Injuries: Sliding closet doors, outdoor patio doors, and other sliders may cause finger pinches. Operate slowly and keep hands clear of tracks and edges; supervise children. The outdoor sliding doors are clear glass—guests must take extreme caution to avoid walking into them, especially at night or in low light; use provided markers or lights if available. Guests release the Host from liability for such injuries.
- General Indemnity Expansion: Guests indemnify and hold the Host harmless from all claims, injuries, or damages arising from use of the premises, including the above risks, even if involving minors in their party. Guests confirm they have inspected photos/videos of the property and accept it "as is."
- Damage to Property and Charging for Breakages: Guests are responsible for any damage, breakage, or loss to the property, furnishings, appliances, linens, dishes, glassware, or other items caused by the guest or their party during the stay, beyond normal wear and tear. The Host will charge the security deposit (or pursue additional costs if exceeding the deposit amount) for repairs, replacements, or cleaning at current market rates, including labor. Examples include, but are not limited to: broken glassware, damaged furniture, stained linens, or clogged drains from misuse. Guests agree to report any breakage or damage immediately upon discovery; failure to do so may result in full charges. Charges will be documented with photos and receipts, provided to the guest upon request.
9. Host Rights and Inspections
- The Host may inspect the Premises with reasonable notice, except in emergencies, in line with local tenancy laws.
- Breach of terms may result in immediate termination, requiring Guests to vacate promptly.
10. Changes, Cancellations and Force Majeure to Bookings or Services
- Oceanblue Rentals may modify or cancel bookings due to unforeseen issues like maintenance or emergencies, providing notice and alternatives or refunds.
11. Intellectual Property
All content on the Oceanblue Rentals website, including text, images, logos, and designs, is protected by copyright and other intellectual property laws. You may not reproduce or distribute our content without prior written permission.
12. Privacy and Data Protection
- Guest information is collected and processed to manage bookings, verify identity, handle payments, and improve services.
- Data is secured and shared only as necessary with trusted partners, legal authorities, or emergency services.
- Cookies personalize the browsing experience and can be managed in browser settings.
- Use of services implies acceptance of this Privacy Policy. Please refer to the Privacy Statement on this website.
13. Contact Information
For questions or concerns regarding these Terms or your booking, please contact us:
- Host: Oceanblue Rentals
- Phone: +1-649-947-7270 or +1-954-358-7032
- Email: bookings@oceanbluerentalstci.com
14. Contact Information
This agreement is governed by the laws of the Turks and Caicos Islands.
By using the Oceanblue Rentals website or services, you agree to these Terms of Services. Thank you for choosing Oceanblue Rentals for your stay!